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At Built Body Brand, our customers are our first priority. Please send us a message if you have any questions and one of our friendly staff will get back to you within 24 hours.

Get in touch

Frequently asked questions

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notification when they are back in stock!

You can also subscribe to our newsletter to be notified for each drop!

Our customers' satisfaction is our number one priority.

We may offer a full refund via store credit when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 5-7 business days.

If your order hasn't arrived after 3 weeks, please contact us and we will look into the details. (USA) *excludes pre order shipments.*

Global Shipping

  • $29.99 Flat Rate. Ships via USPS Priority Shipping
  • Depending on the destination country and shipping method were chosen, international orders can take between 4 to 21 business days to deliver. 

Flexible Exchanges

Flexible Exchanges

If for some reason you are unsatisfied with your items, you may initiate an exchange within 7 days of receiving your package. For further details, please see our REFUND POLICY.

Secure Checkout

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Dedicated support

At Built Body Brand, our customers are our first priority. If you have any questions, comments or concerns, please don’t hesitate to send us an email at: info@builtbodybrand.com