At Built Body Brand, our customers are our first priority. Please send us a message if you have any questions and one of our friendly staff will get back to you within 24 hours.
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Frequently asked questions
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notification when they are back in stock!
You can also subscribe to our newsletter to be notified for each drop!
Our customers' satisfaction is our number one priority.
We may offer a full refund via store credit when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 5-7 business days.
If your order hasn't arrived after 3 weeks, please contact us and we will look into the details. (USA) *excludes pre order shipments.*